This Agreement applies to all Site visitors and users of the Site or ZERA Services. If you don’t agree with any term or condition in this Agreement, please don’t use the Site or any ZERA Service. If you have any questions, please refer to the Site’s FAQs.

ZERA operates an online community for mothers on the Site and on social networking platforms controlled by ZERA such as the ZERA Postpartum Facebook ® page, Instagram ® page. If you take the quiz on our Site and register on zerapostpartum.com you become a “ZÉRA Mom”. There is no payment required to become a ZÉRA Mom. You are not required to use social media at all to become a ZÉRA Mom. We hope you share your unique motherhood journey with other ZÉRA Mom in the ZÉRAMom Online Community, but you are not required to do so. ZERA offers its community members subscription service, ZÉRA Petit. By subscribing, you become a ZERA Member.
ZÉRA Mom residing in Malaysia may subscribe to receive monthly pouches containing sample-size maternity and baby products (“ZÉRA Petit”). ZÉRA offers different recurring payment options to subscribe to ZÉRA Petit Memberships: (1) an automatically billed monthly subscription (“Monthly Membership”); (2) an automatically billed annual subscription (“Annual Membership”). You can subscribe here: (insert link). There may be a waitlist to receive your first ZÉRA Petit. You will not be billed until you are taken off the waitlist and a ZÉRA Petit is being prepared for you. Once billed, you can expect to receive your ZÉRA Petit the following calendar month. You can read more about the waitlist below.

ZÉRA Petit typically contain 5 maternity or baby items. The contents of each of the ZÉRA Petit will vary from month to month. We attempt to customize your ZÉRA Petit based on your ZÉRA profile, your product reviews and other feedback you choose to provide to us from time to time, but we make no guarantees that you will receive a particular product.

Monthly Subscription

By purchasing a Monthly Subscription, you agree to an initial and recurring Monthly Subscription fee at the then-current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription. You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.

AUTOMATIC MONTHLY RENEWAL TERMS: Once you subscribe and are off the waitlist, ZERA will automatically process your Monthly Subscription fee in the next billing cycle. ZERA will continue to automatically process your Monthly Subscription fee each month at the then-current Monthly Subscription rate, until you cancel your subscription. We explain how to cancel your Monthly Subscription below at the Section “Cancellation Policy”.

Annual Subscription

By purchasing an Annual Subscription, you agree to an initial pre-payment for one full year of service (after you are off the waitlist). After one year and annually thereafter, you will be billed a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate. We will notify you before the renewal fee is billed. You may cancel your Annual Subscription anytime before the next billing cycle, subject to the terms of our cancellation policy. AUTOMATIC ANNUAL RENEWAL TERMS: We bill your credit card for the Annual Subscription renewal fee in the first month of your next Annual Subscription.
For example, let’s say you purchased an Annual Subscription beginning in May 2021 and ending in April 2022. We will bill you for the second year (May 2022 to April 2023) in May 2022, unless you cancel your Annual Subscription before May 2022. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, ZERA will automatically process your Annual Subscription fee at the then-current Annual Subscription rate. We explain how to cancel your Annual Subscription below at the Section “Cancellation Policy”.
All ZÉRA Petit items and products distributed through Offers and Points are manufactured by their respective brands. You should read and strictly follow all product labels, packaging inserts and instructions, and manufacturer directions and warnings before using any product. We review the ingredients in each beauty product we distribute to confirm the ingredients comply with industry standards. It is your responsibility to review the ingredients as well, to avoid allergic reactions or other side effects personal to you.
You may access the Site from anywhere in the world without incurring any fees or becoming an Ipster. However, you will be required to join ZERA and must be a legal resident of Malaysia to use certain Site features and ZERA Services.

The Site is available to anyone in the world, but the ZERA Services are limited to legal residents of Malaysia. The ZÉRA Petit service is available to ZÉRA Mom residing in the Malaysia.

It’s free to use the Site and earn Points, but the ZÉRA Petit Memberships, require that you pay a fee or make a purchase.

You are not authorized to access or use the Site or any ZERA Service if you are under 13 years old. Individuals under 18 years old must at all times use the Site and ZERA Services only in conjunction with and under the supervision of a parent, or the supervision of a legal guardian who is at least 18 years old. In all cases, that parent or legal guardian is the Site user (or Site member or ZÉRA Petit Member, if applicable) and will be responsible for any and all use of the Site and ZERA Services by the individual under 18

To be eligible to use the Site and ZERA Services, you must comply with all local laws regarding online conduct and acceptable content and agree to pay all applicable taxes. Use of the Site is void where prohibited by law. You must also comply with these Terms of Use, the ZERA policy documents listed below (if applicable to your use of the Site or ZERA Services), and all other operating rules, policies, and procedures that ZERA may publish from time to time on the Site, each of which is incorporated herein by reference and each of which ZERA may update from time to time without notice to you:

ZERA reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. ZERA may, in its sole discretion, for any reason, at any time, revoke, suspend, or restrict your access to the Site or any ZERA Service. If ZERA bans you from the Site or any ZERA Service, you may not return to the Site or use that ZERA Service for any reason or in any manner including with a new username or identity. In the event that you return, or attempt to return, to the Site or use the ZERA Service after you’ve been banned, you will be deemed to have breached this Agreement, and ZERA reserves the right to pursue all rights and remedies available at law or in equity with respect to such breach.
You are responsible for maintaining the confidentiality of your password and account, if any. You agree to: (a) immediately notify ZERA of any unauthorized use of your password or account or any other security breach, and (b) ensure that you exit from your account at the end of each Site session. ZERA will not be liable for any loss or damage arising from your failure to comply with this Section.

In the course of your use of the Site or ZERA Services, we may ask you for certain information including your name, email address, mailing address and credit card information (collectively, “Account Information”). Your Account Information must be up-to-date and accurate at all times. You agree that you are solely responsible for the accuracy and content of your Account Information. ZERA’s Privacy Policy , which is incorporated herein by reference, explains what information we collect from you, how we collect it, how we use it, and how we protect it.

You may not transfer or sell your ZERA account or username to any other party. You are fully responsible for all activity of your ZERA account and username.

You acknowledge that ZERA may establish general practices and limits concerning Site use and storage. You agree that ZERA has no responsibility or liability for the deletion, failure to delete or failure to store any reviews, product designs, data or other content the Site maintains or transmits. You acknowledge that ZERA may, in its sole discretion, change these general practices and limits at any time, with or without notice to you.

Other than content submitted to the ZERA Online Community by users (“User Content”), we own, exclusively, all rights, title, and interest in and to the Site including all content, code, data, materials, the look and feel, design, and organization of the Site, and the compilation of the Site content, code, data, and materials (collectively, “Site Content”), including all copyrights, trademark rights, patent rights, database rights, moral rights, sui generis rights, and other intellectual property and proprietary rights therein. To the extent that we don’t own any Site Content, we have secured a license from the owner or licensor of such Site Content granting us the right to display it on the Site. Your use of the Site does not grant you ownership of any kind in any Site Content. Except as provided in these Terms of Use, you agree not to use, modify, reproduce, distribute, sell, license, or otherwise exploit any Site Content without ZERA’s prior written permission.
You agree to comply with all relevant import, export, and reexport control laws and regulations. Specifically, you agree not to, directly or indirectly, sell, export, re-export, transfer, divert, or otherwise make available product purchased from ZERA or product from a retail partner in contravention of Malaysia law or to any destination, entity, or person or for any use prohibited by the laws or regulations of the Malaysia or applicable international authority, without obtaining an export license or other governmental approval as required by those laws and regulations.

Currently, ZERA only ships products to addresses in Malaysia. Glam Bags only may be shipped into Canada.
We may change the Agreement or these Terms of Use at any time for any reason by updating this posting. You are responsible for periodically reviewing these Terms of Use for revisions. Changes in the Terms of Use will be effective when posted. If ZERA makes a material change, ZERA will notify you here in this Terms of Use Agreement or by any other means we deem appropriate. ZERA may determine, in its sole discretion, in good faith, what constitutes a “material change” using common sense and reasonable judgment. Your use of the Site or any of the ZERA Services after we have modified this posting will constitute your acceptance of any changes.